防詐達人
防詐達人

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Online shopping will be accused of malicious rejection? Don't be fooled by new online shopping scams

Recently, some people have received a legal or customer service notification from a suspected "seller" that "the store has suffered losses due to consumers' failure to pick up the goods online. If they do not compensate, they will sue the consumer for malicious rejection." In fact, this is the latest type of fraud. , Does it matter if the online shopping is not picked up? What did the fire officer say? Answer for you once!

The pile of orders rushed by the brain during the 618 shopping season, have the goods arrived?

Have you ever regretted not picking up the payment after placing an order, or accidentally missing the package and not picking it up?

Recently, some people have received messages from "sellers" claiming that they are the customer service or the legal department of the store, informing the public to compensate for the loss of online shopping for picking up the goods, otherwise they will sue the buyer for "malicious rejection". Is it believable? ! Here is the answer for you~

Image credit: MyGoPen

Is "Online Shopping Without Picking Up" a crime?

Although online shopping without picking up the goods does not bring a lot of trouble to the seller, will it be accused?

The answer is: no.

The Consumer Protection Officer, Director of the Legislative Affairs Department of the Tainan City Government, said: Online shopping originally had a 7-day appreciation period for unconditional returns, but if consumers did not pick up the goods, it was deemed that the transaction was not established, and there was no way for the industry to sue.

If there is a similar dispute with the store, consumers can even file a consumer complaint with the Consumer Protection Association, or call the national consumer service line 1950 for consultation.

New Type of Online Shopping Fraud - "Online Shopping Without Picking Up" Fraud Method

"Online shopping without pickup" fraud method 1. Threat to file a lawsuit

In the message, the other party will use words such as "handed over to the legal department" and "will reserve the right to hold you personally responsible" , threatening the consumer business that he will sue, and even repeatedly reminding the consumer that if he is sued, it will affect consumption. The personal credit of the consumer is also emphasized, and it is emphasized that even studies, work, high consumption, and transportation will be affected, and every effort will be made to put consumers under pressure.

Image credit: MyGoPen

Some people even received a "civil complaint" from the other party. The complaint mentioned that consumers have "malicious deceit" fraud, and they have to sue for "breach of trust" and fraud.

Image credit: MyGoPen

However, according to the information on the official website of the Judicial Yuan, the format of the civil complaint should include the identity documents and relevant personal information of the plaintiff and the defendant, and must be covered by a court public witness. The format of the civil complaint received by the public is completely inconsistent, and there is no court. 's public handbook.

And there are even traces of many Word files on it... It seems that I edited half of my screenshots, and I didn't even export the PDF file...

"Online shopping without picking up" fraud method 2. Propose a private solution

How could the fraud group really dare to meet with you in court, and in the end they still want to defraud you of your money, so the other party will use both high-pressure and soft-hearted policies. credit problems.

The counterparty may propose the following three private solutions:

  • Resend the original item
  • Buy other products of the same price
  • Compensate the seller for shipping, customs and other losses
Image credit: MyGoPen

"Online shopping without pickup" fraud method 3. No order record

There are many scams of this type. In fact, the consumer did not order the product at all, but he did not know where to get the seller to say that he did not pick up the product. So if you receive this message, if you don’t remember it, you might as well ask him "Order record", normal sellers must have order records. Even if you place an order through an informal store such as Facebook, there should be a conversation record. And if there is no record, what does he want to sue...? (It's really worrying about the IQ of the fraud group

So if it's a scam, there are a lot of them that can't get the order record!

Image credit: MyGoPen

"Online shopping without picking up" fraud method 4. Overseas terms appear

All kinds of scams are most often exposed, and they are often the terms of non-Taiwanese people. If there is a phone scam, there are often some patriotic accents. This is an obvious warning. turn up!

For example, in the following cases, there are "Sweater" , "Information" and "Credit Investigation" , etc., non-Taiwanese terms, and "I will check for you first" are usually not Taiwanese, please be careful⚠️

Image credit: MyGoPen
Image credit: MyGoPen


"Online shopping without pickup" fraud method 5. One-page shopping fraud

If you really bought the product but didn't pick it up, and the seller of the other party threatened you in the same way, to force you to compensate or pay, it should be noted that the other party is likely to be a one-page shopping scam! Trying to get you to pay for the "bad stuff" he sent

In this case, it's time for fraud prevention experts to play! To check if the store is safe, you can use Fraud Expert to check for one-page shopping scams.

Want to know more about one-page shopping scams:

Double 11 Shopping Festival Limited Time Promotion Beware of Online Shopping Scams What You Should Know About "One-Page Shopping"

Douyin videos can also be placed in the store link, one more step before shopping to avoid being fooled by a one-page shopping website!

What is the difference between a one-page scam website and a general shopping website?

What should I do if I receive a fraudulent message of "Online shopping not picked up"?

1.3 No: Do not send money, do not resend, do not buy

2. Go to the Consumer Protection Association to file a consumer complaint

3. Report the other party's account

If the other party has provided a line ID for you to join, you can send this ID to the anti-fraud expert . The anti-fraud expert cooperates with the 165 Police Department and will alert the public to the account that has been reported as fraudulent by the public. If someone reports back, it may be a new account, and it's time for you to contribute to the society! Press "I want to report" , you can report this group of accounts to 165, the protection of everyone's purse depends on everyone.

Although the online purchase will not be sued for not picking up the goods, it will still cause trouble for the seller. If you are really forced to not pick up the goods, you can also tell the seller~ But if you find out that this is the case after you place an order Online shopping fraud, then don't pick up the goods and pay, the fraud group is not worth your running for him!

Comprehensive Fraud Prevention Toolkit:


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