Is it hard to speak well?

Scene: On a taxi

"We've been waiting for a long time and couldn't get a car. We're lucky to meet your empty car." We express our gratitude to Mr. Driver.

"It's not that there is no car, it's that you have to make an appointment first!" said the driver.

"We just got back from the high-speed train, and the time cannot be calculated accurately, so there is no way to make an appointment in advance." We replied to the driver.

"Look! If you don't plan things first, how can you have to call a car temporarily!" The driver said accusingly.

"We asked the guards in the management room to call for help, and we made a phone call ourselves, and even Uber didn't have a car at all!" We tried to defend.

"Why do you ask the guard to call? You have to learn how to call a car! We usually see that the guards will not answer the phone because they will be charged 20 yuan." The driver said indignantly.

"Ah! We didn't know that the guards would charge you 20 yuan for calling a car!" We replied in surprise.

"Why don't you know? This is something everyone knows! How come you don't know when you are always calling for a car?" The driver raised his voice with contempt.

There are still some follow-up conversations to be skipped here. In short, the driver kept talking to us in a self-righteous tone, as if it was wrong for us to call a car temporarily, because we didn’t know how to call a car, etc., but really To say that his attitude is not good is actually not enough. When we express our gratitude, he will also reply to us that you are welcome, but the whole conversation on the ride was filled with a hint of smoke, and my mother said that she gave more when she finally got off the bus. The driver tip is 30 yuan, I just hope that the driver will stop talking!

Scene: Clinic

"What is the discomfort? Is it stomach bloating or pain? There are many kinds of discomfort. I'll try to find the closest one to you, okay?" (Taiwanese)

"Don't worry! Go back and eat lightly. Remember to take the medicine and you will be healed soon. Take more rest!" (Taiwanese)

"Wait a minute and take your mother to the emergency room of the hospital. I will give you a referral form. Soon, you will take your mother to the car to rest first. Wait here alone. I will wait for me soon!" (Taiwanese)

Outside the clinic, I waited for three patients with varying degrees of illness in a row. After listening to the doctor's kind and empathetic tone, I was very moved and admired. The old doctor calmed the patient's emotions in addition to the careful consultation. The attitude towards the nurses is also very polite. It is no wonder that this clinic is very trusted by the nearby residents. After all, when the body is in pain, it is also the most vulnerable time for the soul. , I believe that anxiety about the disease will also reduce it!

After reading the above two disparate examples, we can know what kind of words will make people feel disgusted and what kind of words will make people feel comforted when people feel helpless and anxious, although the content of the conversation is irrelevant Right or wrong, but it gives the listener a completely different mood.

When we have good intentions, we must have a good way of expression to achieve the effect of correct delivery . Otherwise, the wrong way of expression will not only obliterate the original good intentions, but also may cause unnecessary misunderstandings. Learning to speak well is really a science Woolen cloth!