<<Method of communication>> Note 1

Preamble

1 If a book can fill in a new answer to an old problem, it is enough to become a classic . "How to communicate" is such an ancient problem. If a book can also turn an old problem into a new problem, it is far from the classic. one step closer

2 A normally educated person, before the age of 18, already knows all the big truths in the world, but he may not have the gadgets to deal with the challenges in his life.

3 You can also develop every person you need into your noble person, and you can also seek help from noble people at every critical moment. It does not depend on the other party, but on whether you have mastered the "communication method" yourself.

4 The difference between the so-called "finite and infinite games" is that finite games have boundaries, ceilings, and winners and losers, and the goal is to win by one side. Sustainability for purposes, such as culture and religion, and life itself.

5 A good communication method is to reduce the psychological burden of cooperating with us. As for the "talking to others, talking to ghosts" style, it will only make people more vigilant, and will not promote your cooperation with others.

1 Start with Qingxin and go all out to communicate

1 On the other hand, those recognized masters of communication have one thing in common: communication does not depend on talking, and people do not talk much because they know that eloquent words will only push people away, close their mouths, and support their ears. Your Number One Secret to Communication

2. Structured listening means that after you receive the information conveyed by the other party, you should habitually draw three boxes in your mind and put things separately: the emotions, facts and expectations of the communication object.

3 Emotions are the outward expressions of our inner feelings . Happiness, sadness, fear, anxiety, anger… are emotions. But the other party usually does not directly say "I'm angry, I'm very anxious, but hides the emotions in the words. This requires us to identify the emotions hidden in the other party's language when listening, and distinguish what is fact and what is emotion. Only when the bad emotions are brought down can the two sides have the basis for communication.

4 Contrary to emotion, we only say it is a fact when we express something that is verifiable and traceable that is not subject to subjective judgment.

5 The easiest way is actually to point out and accept the other person's emotions . The point to note here is, never say "don't be angry, don't worry about it" because this is denying the other party's emotions, and the other party will see this negation as Denial of himself as a whole . Whether it is a child or an adult, it will be more angry

6 This is the role of reverse narration - when the information is incomplete, it is necessary to retell the other party, dig out more implicit information, and judge the other party's true expectations. First, respond to emotions. Second, confirm the facts. Finally , clear action.? As a listening master, it is very important to understand yourself; it is also very important to transmit the signals you understand to the other party, to give the other party a sense of control, and to reach a consensus in the communication between the two parties.