Troubleshooting Bank Error 108: QuickBooks Online and Self-Employed Solutions
QuickBooks Online and QuickBooks Self-Employed are powerful tools for managing your finances. However, users may occasionally encounter issues when connecting or updating bank accounts. One common error is Bank Error 108, which typically arises when your financial institution requires action on your part. This guide will explore the causes, implications, and step-by-step solutions to resolve Bank Error 108, ensuring uninterrupted access to your financial data.
For personalized assistance, call us at 833-200-3695.
What Is Bank Error 108 in QuickBooks?
Bank Error 108 occurs when QuickBooks cannot connect to your financial institution due to an alert or notification on your bank account. Common examples of such alerts include:
New terms of service or privacy policy updates.
Promotional messages about new offers or services.
Security warnings requiring acknowledgment.
Requests to confirm personal or account details.
Until these alerts are addressed, QuickBooks cannot fetch the latest financial data, causing synchronization errors.
Symptoms of Bank Error 108
You may experience the following symptoms when encountering Bank Error 108:
Inability to update your bank transactions in QuickBooks.
Error message displayed with code 108.
Missing or incomplete transaction data.
Sync interruptions between QuickBooks and your financial institution.
If you’re facing these issues and need immediate help, call 833-200-3695.
Causes of Bank Error 108
Understanding the root causes of Bank Error 108 can help you resolve it efficiently. Common causes include:
Pending Bank Alerts: Notifications from your financial institution that require user acknowledgment.
Outdated Login Credentials: Incorrect username or password used to connect QuickBooks to your bank.
Security Settings: Multifactor authentication (MFA) or CAPTCHA settings that block automatic updates.
Connectivity Issues: Temporary server downtime or maintenance at your bank.
Steps to Fix Bank Error 108
Follow these steps to resolve Bank Error 108 in QuickBooks Online and Self-Employed:
1. Log in to Your Bank Account Directly
Open your web browser and navigate to your bank’s official website.
Log in using your credentials.
Check for any alerts, notifications, or messages that require your attention.
Examples: Accepting new terms, updating contact details, or resolving security prompts.
Once addressed, log out of your bank account.
2. Update Login Credentials in QuickBooks
If you recently changed your bank’s login credentials, ensure they are updated in QuickBooks:
Open QuickBooks Online or Self-Employed.
Go to Banking > Bank Accounts.
Select the bank account with the error and click Edit Login Info.
Enter your updated username and password.
Save changes and try syncing your bank account again.
For help updating credentials, call 833-200-3695.
3. Verify Security Settings
Some banks use additional security measures like multifactor authentication (MFA) or CAPTCHA to verify your identity. Ensure these settings are configured:
Log in to your bank’s website.
Check for security prompts, such as verification codes or security questions.
Complete any required authentication steps.
Retry the QuickBooks bank connection after completing the security verification.
4. Refresh the Bank Feed in QuickBooks
After addressing bank alerts and updating credentials, refresh the bank feed:
In QuickBooks Online, go to Banking > Transactions.
Click the Update button in the upper-right corner.
Wait for QuickBooks to sync with your bank.
Check if the error is resolved.
5. Disable Pop-Up Blockers and Clear Browser Cache
Bank Error 108 may sometimes result from browser-related issues. To eliminate these problems:
Disable any pop-up blockers in your browser settings.
Clear your browser’s cache and cookies:
For Chrome: Go to Settings > Privacy and Security > Clear Browsing Data.
For Firefox: Go to Options > Privacy & Security > Cookies and Site Data > Clear Data.
Restart your browser and try connecting QuickBooks to your bank again.
6. Check Bank Website Compatibility
Ensure your financial institution’s website is compatible with QuickBooks. Some smaller banks or credit unions may have limited support for QuickBooks integrations.
Visit QuickBooks’ supported banks list.
Confirm that your bank is listed.
If not, contact QuickBooks support at 833-200-3695 for alternative solutions.
7. Wait for Bank Maintenance to Conclude
Occasionally, banks perform server maintenance that may temporarily disrupt connections. Check your bank’s website or contact their customer support for maintenance schedules.
When to Contact QuickBooks Support
If the above steps do not resolve Bank Error 108, it may require advanced troubleshooting. Contact QuickBooks support when:
The error persists despite resolving bank alerts.
Sync issues occur with multiple bank accounts.
You suspect technical glitches in your QuickBooks software.
Reach out to our experts at 833-200-3695 for immediate support.
Preventing Bank Error 108
To avoid Bank Error 108 in the future, follow these best practices:
Regularly Check Bank Notifications: Log in to your bank account weekly to address alerts promptly.
Keep Credentials Updated: Ensure your QuickBooks login credentials match your bank credentials.
Schedule Regular Syncs: Update your bank feed daily to identify issues early.
Use a Stable Internet Connection: Ensure a reliable connection when accessing QuickBooks and your bank.
Enable Notifications in QuickBooks: Stay informed about connection issues by enabling email or app alerts.
FAQs About Bank Error 108 in QuickBooks
1. What causes Bank Error 108 in QuickBooks?
Bank Error 108 typically occurs due to pending notifications or alerts from your financial institution requiring acknowledgment.
2. Can I fix Bank Error 108 without logging into my bank account?
No, you must log in to your bank account directly to address pending alerts before QuickBooks can sync successfully.
3. What should I do if Bank Error 108 persists?
If the error persists after addressing alerts and updating credentials, contact QuickBooks support at 833-200-3695 for assistance.
4. Does QuickBooks support all banks?
While QuickBooks supports most major banks, some smaller financial institutions may have limited integration capabilities. Check the QuickBooks supported banks list for confirmation.
5. Can browser issues cause Bank Error 108?
Yes, pop-up blockers or outdated browser cache can interfere with bank connectivity in QuickBooks. Clear your cache and disable blockers to resolve such issues.
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