[E-commerce 100 Questions 32] What does it mean that a good POS can help you solve problems? These 4 advantages of a good system can help you save money and make money

The 32nd episode of E-commerce 100 Questions tells you that these 4 advantages of the POS system can help you save money and make money. Many people think that the POS system is at best a tool for invoicing and managing commodity inventory, and ignore the main purpose provided by the real POS system in managing store affairs, which can easily make your perception of the POS system wrong. To put it simply, the POS system actually has more powerful functions. Don't think that spending a lot of money on the POS system only solves a small problem for you!

The meaning of POS system

The full name of POS is also known as Point of Sale. We simply say that if you go to Four Seas Youlong to order food today, you will see the clerk holding your order and operating it on a computer. That computer is the POS machine. Said that she can replace the function of the paper menu in the past. When the scene is changed to 7-11, the whole family retail industry, it is possible to directly swipe the barcode to checkout, and then connect to the membership system. In general, this system has effectively replaced a large number of cumbersome manual labor in the past. Homework, and now due to the advancement of technology, an excellent POS system can also assist you in making decisions and judgments.

Why shop is recommended to use POS system

Many bosses' impression of the POS system is still "using the POS system to manage the inventory well, and you can immediately know when it is out of stock." They all think that using the POS system can only solve the problems of inventory management and cashier checkout. The POS system really only has the functions of cashier and checkout.

A good POS system can help you solve many problems

As we said earlier, if you only know that POS can solve the problems of inventory management and cashier checkout, then you will only think about it here. Before choosing a POS system, you should first understand the needs of your store or what challenges you have faced recently. Here are a few common problems for you to help you unify a few stores:

1. Inventory issues

2. Account issues

3. The process is not smooth

4. Make decisions by feeling

5. The transition dilemma

Frequently Asked Questions for Stores Without a POS System 01: Inventory Problems

Find that the inventory of goods in the store is always inconsistent with the account book? Every time the purchase and shipment are not allowed, and after holding a trial event, I didn't take a good inventory of the product inventory. I always forget to update the inventory status of the product "instantly" , so that you can't understand all the ghost products in the inventory. where? Or did the staff in the store commit fraud, and the staff secretly brought the goods back to tamper with the accounting information, but you didn't find it?

Frequently Asked Questions for Stores Without a POS System 02: Account Issues

The amount of your merchandise sold is asymmetrical to the amount actually sold? Every time you use cash, credit cards, or discount coupons, the amount does not match? Cause the guests to protest with you every time with an invoice, or the accountant can't find those strange expenses on the monthly checkout day? And there is always an error in the discount every day. Are you really bad, and there are always a bunch of goods to be returned and of poor quality in the store?

Common problem for stores without POS system 03: Process is not smooth

It is impossible for you to file a product every time you buy it . Of course, you want to print the product barcode and manage the inventory effectively after the product is purchased? Or is the customer holding the item to be returned and hoping for a refund or exchange, and the complicated and multi-step method bothers you?

Frequently Asked Questions for Stores Without a POS System 04: Decisions by Feeling

You don't know which of your products are the most popular? Or are you unsure of which promotion is best to launch, resulting in a less-than-expected campaign every time? What kind of customers should the product A and C plan be sold to in order to become better?

Common Problems of Stores Without POS System 05: Transformation Dilemma

Because the epidemic has left your store empty, so want to try the recent popular transformation? Or do you want to integrate online and offline members, and do CRM processing on both sides? Or a variety of channels, so that you can import orders, prepare for shipment management, and know the real-time inventory status?

If you encounter these problems, you should consider importing a POS system, which allows you to plan for future growth in a more efficient and resource-efficient manner. Let's take a simple example of "the process is not smooth". Cama Café , a well-known chain, decided from the very beginning to focus on "takeaway service for busy office workers", so its strategy is not only to advance its business hours to 7:00 am, but also when looking for a POS system, to clean the screen Simple and fast checkout, because they are now doing business for office workers, and the most feared thing for office workers is to be late for clocking in. The faster you check out, the more consumers will love it.

Four advantages of a good POS system

Of course, there are many benefits of finding a POS system. In addition to helping you solve the problems mentioned above, it can also help you reduce some unnecessary costs in your store. We can use POS to help you see all those things in your store that you can't see. Save hidden costs, and then transparently convert the information into graphical reports for you to view. The POS system saves those costs, I will list them here for you:

1. Reduce labor costs, at least 30% less time to deal with chores

2. Instantly update inventory, greatly reduce slow-moving products

3. Make membership management smoother and build your loyal fans

4. Reduce Marketing Expenses: Execute Accurate Marketing Decisions

Advantages of an excellent POS system 01: Reduce labor costs, at least 30% less time to deal with chores

Generally speaking, physical store clerks at least deal with finding goods, clearing goods, tallying goods, in-store cleaning, replacing in-store product advertisements, providing instant responses to customer product questions, wrapping goods, tally and shipping, and checking inventory management at any time. It seems to be very busy, but in this Internet age, it is generally necessary to be a community editor at any time to post a reply, solve online customer service Q&A, and so on. Then there is the issue of irregular return and exchange of goods, defective products, scrapped products, purchase and sale of inventory, calculation of daily discounts, and correspondence with headquarters information at any time.

Have you ever felt that both eyes are black, if all these things are handled manually by the clerk, one person will definitely not be able to do it. But this is not a problem that can be solved by hiring one more person, because there are details that need to be dealt with for manual things, which also means the time cost of learning. Maybe in a short time, you can encourage the clerk to share the difficult times, but after a long time, you can see him with dark circles and dull skin like a panda, even if he did something wrong, it is difficult for you to blame him.

But we do business today to make money, not to spend time on repetitive and tedious things. Think about how long it takes a new clerk to learn a complex POS machine? Is it just because he is familiar with the unreasonable interface design that he spends a lot of time, and also worry about whether the slow hands and feet will also make the guests feel impatient when they check out for the guests, which will lead to a poor customer experience. ?

The checkout process alone affects guests, as the checkout process mentioned in this article affects 75% of guests! Keep your turnover with POS system! No more writing. A good POS system can help you simplify the checkout process so that consumers can get impatient and walk away.

Or in the management of the depository, many store owners will stipulate that they hope that when the cash in their cash cabinets has accumulated to a certain amount of cash, they should take out the banknotes and then deliver them to the vault. Anyone who has worked in a convenience store should know that the night shift cannot allow too much money in the cash box to cause the risk of being robbed. But I believe that many people will forget this matter, and the cash box always has a pile of cash.

The advantage of the POS system is that it can set a reminder function. When the cash drawer reaches a certain amount, a reminder warning will be issued. Until the cashier has completed the "inventory management", the reminder can be canceled after entering the information. By handing over these labor-intensive tasks to the POS system, the original people can do more valuable tasks, allowing you to complete a lot of tasks with a small amount of labor.

Table of contents

1. The meaning of POS system
2. Why shop is recommended to use POS system
3. A good POS system can help you solve many problems
4. Frequently Asked Questions for Stores Without a POS System 01: Inventory Problems
5. Frequently Asked Questions for Stores Without a POS System 02: Account Issues
6. Common problem for stores without POS system 03: Process is not smooth
7. Frequently Asked Questions for Stores Without a POS System 04: Decisions by Feeling
8. Common Problems of Stores Without POS System 05: Transformation Dilemma
9. Four advantages of a good POS system
10. Advantages of an excellent POS system 01: Reduce labor costs, at least 30% less time to deal with chores
11. Advantages of an excellent POS system 02: Instantly update inventory and greatly reduce slow-moving products
12. How to reduce slow-moving items taking up your warehouse
13. Advantages of an excellent POS system 03: Make membership operations smoother and build your loyal fans
14. Advantages of a good POS system 04: Reduce marketing expenses: execute precise marketing decisions
15. Summary: POS systems can help you improve your work efficiency and make more money

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