Benjamin
Benjamin

新人工程師,偶爾分享工作心得(預計?

Work Essay - Start Maintenance

Continuing yesterday's article , starting to charge means that the development period has officially entered the maintenance period. Now the proportion of resources invested in new functions should be reduced. The main goal is to optimize the efficiency of existing programs and correct errors that were too late to deal with before. , Appropriately refer to user feedback to improve the user experience.

In addition, the appearance of financial statements also means that companies begin to pay attention to and expect profits, and pressures also follow.

It also bears more responsibilities to users. Every update should be more cautious, and try to avoid unexpected errors that lead to subsequent problems, including compensation and other troubles.

Not all users will enter the online customer service when they encounter problems in operation. Some users abandon it after accumulating a certain degree of dissatisfaction. "Just fix the problem" is a last resort, and it is definitely not one of the feasible methods.


The effectiveness of making amends is based on some irreparable costs.


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